Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking details.
Shipping Coverage
We currently ship across India. International shipping may be available for selected products and destinations. Please contact our support team for international shipping inquiries.
Estimated Delivery Time
Delivery times vary depending on your location:
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Metro Cities: 2–5 business days
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Tier 2 & Tier 3 Cities: 4–7 business days
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Remote Areas: 5–10 business days
Please note that delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment is completed.
From time to time, we may offer free shipping promotions on eligible orders.
Order Tracking
Once your order is dispatched, you will receive a tracking number via email or SMS. You can use this tracking number to monitor your shipment through the courier partner's website.
Delivery Attempts
Our courier partners will make multiple delivery attempts. If the package cannot be delivered due to an incorrect address, customer unavailability, or refusal to accept the order, the shipment may be returned to us. Additional shipping charges may apply for re-shipping.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses.
Damaged or Missing Packages
If your order arrives damaged or if any item is missing, please contact us within 48 hours of delivery with photographs of the package and products. We will investigate the issue and provide an appropriate resolution.
Delayed Shipments
While we strive to deliver every order within the estimated timeframe, unexpected delays may occasionally occur. We appreciate your patience and will keep you informed if there is a significant delay.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team through the contact details provided on our website.